Knowing what to look for in a heavy equipment hire company can be extremely beneficial to you and your business. This is because it could become an extremely cost-effective solution for your construction project due to being both budget and time friendly. However, there are certain items to look out for when engaging with a heavy equipment hire company to get the customer experience and high-quality machinery you deserve. This blog will explain what to look for in a heavy equipment hire organisation.
At HDD Solutions, we understand the hiring process well and are experts at providing a reliable, professional hiring solution for our mining clients in the Wangara region.
Their Location Matters
Hiring equipment is not the easiest of tasks, especially when it is the heavy machinery that
mining requires. When looking at leasing from a company, you need to bear in mind that any
considerable distance will add to your administrative paperwork and budget costs.
Transportation of these vehicles and heavy machinery will be expensive, so we recommend that if you can, you hire locally. The likelihood is that if you’re in a mining region, there should be a heavy equipment hire business within a reasonable distance. Ultimately, hiring from a local company will save you both time and money, as well as a shorter response time for any breakages and repairs.
Read the Reviews
A great hire team will come with impeccable reviews. This step is so easy to do but is often
forgotten about, which could be detrimental to your overall hiring experience. A quick search
online should be a good starting point, but these reviews should be fair and unbiased. Often reviews listed on the company’s own website will be filtered positively, so try and find independent websites when conducting your research. You could also try looking in both trade and consumer magazines, as they always list lengthy customer and user experience articles. Alternatively, ask other local businesses what company’s they used – if you have a good relationship with them, they can refer you to an ideal hiring solution.
Check Their Customer Service
This point follows on from our last one because it links to your customer experience. Good customer service is essential when dealing with a company of any kind, but especially for heavy machinery. You need your rental business to be quick to respond, offer help for any questions or concerns that you might have, and, in the case of a wet hire loan, be able to get a team member out right away to fix any broken machinery.
Their Equipment Should Be In Good Condition
Before signing any contracts with a hiring company, make sure to check their equipment. Any machinery you hire should be in good working order. If you lack the technical experience to create a fair assessment of the vehicles and parts, then ask the company to take you through everything you need to know. Or, ask the contractor who will be using the machinery to make their own assessment. Either way, before you sign any contracts, you should feel confident that the equipment your business will be using will work to its full potential and last the duration of the lease.
Training and Availability
The training and availability of contractors are dependent on your type of lease. When hiring
from a company, an expert should take you through the fundamentals of operating the machine. This is because while your business might be full of operators and specialists, each type of equipment comes with its specific functions, technology, and usability that might be unfamiliar to your team.
Vital aspects that your operator should feel confident in doing include:
● Mounting the machinery correctly
● Equipment needed to operate
● The maximum payload amount
● Basic maintenance
● Necessary safety aspects.
Hiring any type of machinery can be an arduous process. However, you must research properly before signing a lease when looking for a heavy equipment rental company. Online reviews will be an excellent starting point to your process, but areas like customer service, geographical location, equipment condition, and training methods should all be considered.
At HDD Solutions, we aim to provide our clients with cost-effective hiring and repair solutions. Please get in touch today if you want high-quality machine repairs with a friendly and expert diesel staff. We look forward to meeting with you to discuss your current underground fleet requirements and provide the heavy diesel solutions you have been looking for.