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What You Should Look For In Mining Service Providers

What You Should Look For In Mining Service Providers

There are a number of things to consider when looking at a mining service provider. Renting equipment is considered to be a cost-effective solution for your construction project, because of both the budget and duration of any potential project. However, when looking at the service provider you want to hire from, there are several things to consider so that you get the quality and expertise you expect. This blog will explain what to look for in mining service organisations.

At HDD Solutions, we understand the hiring process well and are experts at providing a reliable, professional hiring solution for our clients in the Wangara region.


The Equipment Should Be In Optimum Condition

Mining service organisations should have high-quality equipment. Before signing a lease with a company, make sure to inspect the machinery you’re leasing and ensure that it’s of a quality you expect. If you are unfamiliar with the equipment, then ask one of their experts to talk you through everything that you need to know before hiring it out. If you’ve sourced a wet hire, make sure that the contractor enlisted knows and understands the equipment so that your project can begin with ease. You need to feel confident that the business you’re hiring from not only has safe and reliable machinery but also is able to convey any necessary information to you with ease.


Excellent Reviews

A reputable mining service provider will have stellar reviews. A simple Google search should reveal plenty about what the company you’re looking to work with is really like. We recommend that if you’re conducting this research to look on unbiased platforms, like Google Reviews for example. While a company may provide their own reviews on their site, these can often be biased or filtered to only reflect positive interactions. Ideally, the reviews you find will be full of positive experiences – certain elements to look out for is great customer service, a knowledgable team, fast processing and response times, and safe and reliable equipment hire.


Good Customer Service

We cannot overstate the importance of good customer service when it comes to mining service providers. You are hiring dangerous and heavy machinery, so you need to feel safe in the knowledge that should you have any queries, concerns, or need help of any kind, you can easily access it with the customer service team. Plus, in the case of a wet hire loan, you should be able to get a team member out right away to fix any broken machinery.


An Easy Location

We’d always recommend hiring locally when it comes to mining service providers. This is because there are considerable administrative and relocation costs for the machinery of this size. You’d need to factor this into any financial and logistics operations that you might have ahead of the hire. Thankfully, if you’re looking at mining service providers, the likelihood is that you’re in a specific region, and there are plenty of hire and service companies throughout Australia. It should be said that hiring from a local company will save you both time and money, as well as a shorter response time for any breakages and repairs.


Expert Contractors

If you’re looking to wet-hire from a mining service provider in your region, you’d trust that the business is providing expert operators for any machinery included in your lease. Vital aspects that your operator should feel confident in doing include:

● Mounting the machinery correctly
● Equipment needed to operate
● The maximum payload amount
● Basic maintenance
● Necessary safety aspects.

It can be a daunting prospect to look for your first mining service provider or change from the one you’re currently using. Whatever your reason for needing this type of business, you need to be assured that they have high-quality equipment, an expert team of contractors, and impeccable customer service.

At HDD Solutions, we provide our clients with cost-effective hiring, service, and repair solutions. Please contact us directly if you’re looking for expert contractors in the Whangara region. We offer high-quality machine repairs for diesel products, as well as rental mining equipment. We look forward to meeting with you to discuss your current underground fleet requirements and provide the heavy diesel solutions you have been looking for.


We offer first class service and pride ourselves on fast turnaround times to ensure we keep your underground fleet moving.

We can help you with your project.